ABOUT: Manufactured Homes Insurance Agency (MHIA)

MHIA is an underwriting insurance specialist in Home and Contents insurance for people living in Retirement/Lifestyle Villages and for people who have Onsite Cabins and Vans in Caravan Parks whether they live in them or used for a holiday home.

MHIA was established in 1990 and insure people Australia wide.

We pride ourselves in our customer service and minimal wait call queues.

MHIA is a specialist in insuring:

Manufactured Homes/Land Lease Homes

We understand that home parks generally have a low theft rate due to the safe home park environment and as such we offer competitive premiums to people who reside within home parks. We do so while offering quality insurance that automatically includes events like Accidental Damage and Mechanical and electrical burnout – many insurers class these as additional options.

We recognise that a lot of people who reside in lifestyle communities like to travel Australia and holiday for long periods of time, with this being the case we do not penalise people who leave their home for long periods of time – check your insurance exclusions as many companies limit the length of time you can leave your home unattended.

If you have a Manufactured Home insured under our Accidental Damage Policy you will also be able to bundle private motor insurance with MHIA to simplify your insurances knowing it is all covered by one company.

Onsite Caravans and Cabins

Whether you live in an onsite-caravan or cabin permanently or have a holiday property we are happy to assist you. Our on-site caravan and cabin policy also does not penalise you for not attending your dwelling for long periods of time.

MHIA is proudly underwritten by certain underwriters of Lloyds of London so you can rest assured there will never be a problem paying claims. 

MHIA’s mission is to service the insurance needs of their customers as follows:

  • The development of the best value and the most easily understood policies
  • Creating the most efficient delivery and service system for our policies
  • Achieving the highest level of customer satisfaction
  • Production of an efficient claims payment mechanism

Prior to taking out a policy with MHIA please refer to the PDS to confirm the cover is suitable for you.

Please call our free call number 1800 67 67 00 to speak to our friendly Customer Service Officers who will be able to assist with all your enquires. You can visit our website at www.mhia.com.au